NDIS Information

At Medi Alarm, we have an established relationship with the healthcare and medical communities, built on more than 10 years of co-operation and experience. We are proud to work alongside many medical and community organisations, associations, hospitals, retirement communities, occupational therapists, nurses and doctors, to provide the people in their care with the highest quality medical alarms on the market. 

If you require NDIS funding, great news! We are a registered National Disability Insurance Scheme (NDIS) provider. The NDIS is the Federal Government’s new way of providing individualised support for eligible people. To learn if you are eligible for NDIS funding for a Safety Pendant. Visit: https://www.ndis.gov.au/am-i-eligible

NDIS Invoices/Quotes

Medi Alarm has thousands of happy customers across Australia. Hear what they have to say!

CLICK HERE

NDIS Complaints

We do our best to help people. But sometimes, you, or someone else, might not be happy with our services.

CLICK HERE

Medi Alarm Forms

Form 1
Request For Quote

Would you like us to send you a quote?
 

CLICK HERE

Form 2
Request For Invoice

Would you like us to send you an invoice?

CLICK HERE

Form 3
Customer Info

Have you ordered a Medi Alarm? We require extra information.

CLICK HERE

Form 4
Emergency Contacts

Have you ordered a Medi Alarm? We require extra information.

CLICK HERE

Form 5
24/7 Monitoring

Have you ordered 24/7 Monitoring? We require extra information.

CLICK HERE

Questions?
Call Us!

Please call 1300 665 322 to provide this info over the phone if you prefer.

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Don't own a Medi Alarm yet?

You can order online now!

CLICK HERE

Form 1 - Request for Quote

Our easy to use online form. Simply fill out and we can then send you a professional quote or invoice. 

Form 2 - Request for invoice

Please fill out form and we can send you an invoice.

Form 3 - Customer Information

Please fill out form so we can program your emergency contacts before we ship. 

Form 4 - Emergency Contacts

Please fill out form so we can program your emergency contacts before we ship. This form has also been emailed to you.

Form 5 - Medi Alarm 24/7 Monitoring

We are a registered National Disability Insurance Scheme (NDIS) provider. As such, you have the right to make complaints about our services and supports at any time. If you want to make a complaint, we want to help you to make it quickly and easily, and without stress. We will do our best to deal with any complaint fairly and quickly. The NDIS laws make us keep records about complaints so they can check that we are following the law and doing a good job for NDIS participants.

Please fill out form for our monitoring team.
This will ensure emergency services have all the information they need to respond fast and effectively.

Complaints

We are a registered National Disability Insurance Scheme (NDIS) provider. As such, you have the right to make complaints about our services and supports at any time. If you want to make a complaint, we want to help you to make it quickly and easily, and without stress. We will do our best to deal with any complaint fairly and quickly. The NDIS laws make us keep records about complaints so they can check that we are following the law and doing a good job for NDIS participants.

Medi Alarm NDIS
Complaint Form

Click below to download and fill out our
Medi Alarm Complaint Form then call or email to info@medialarm.com.au

CLICK HERE

NDIS Complaints Management & Resolution Policy

For more details about Complaints Management and Resolution Policy please click below to download.

CLICK HERE

 NDIS Incident Management & Reportable Incidents Policy

For more information about our NDIS Incident Management and Reportable Incidents Policy please download.

CLICK HERE

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