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Need an emergency alarm? Choose Medi Alarm!


If you are in the market for an emergency alarm you can rely on, then look no further than Medi Alarm. 

Our device won’t just provide you with peace of mind while you’re at home, it will also continue to support you while you’re going for a walk, doing your shopping, or visiting your family. 

We are an Australian owned and operated business, and we are committed to providing peace of mind to our customers by providing a quality emergency alarm for the elderly.  

We believe that Medi Alarm provides the best alarm for elderly people, as well as outstanding after sales service. 

5 reasons you should choose Medi Alarm over other emergency alarms


 1. Free ongoing technical support four your emergency alarm

It is incredibly important to us that our customers receive a quality product that works exactly as it is supposed to.

We understand that our product creates invaluable peace of mind for our customers and their families, which is why it’s so important that the emergency alarm is always working. 

That’s why we are here between 9am and 5pm, every week day, to help you with all your technical issues. 

The device comes with a 12 month warranty, so you can be sure you get genuine value out of our product. 

 2. No ongoing monthly fees for Medi Alarm device

The really great news is that once you have purchased your Medi Alarm PRO 4G, there are zero ongoing monthly fees. 

The only additional fee you will need to pay for your emergency alarm is to top up the credit on the Telstra sim card. 

We advise that you won’t need any more credit than $70 a year, and we even offer the first month of credit for free. 

Worried about forgetting to top up the credit on your alarm for elderly people? Don’t be! Our team will get in contact with you to remind you that you need to top up the credit each year.

What happens if the credit on my Telstra sim card runs out?

It is very rare that any of our customers run out of credit during the year. $70 has always been enough credit for 95% of our clients. 

The only reason that your emergency alarm will run out of credit is if you are using it to make phone calls regularly. If you are only using it in emergency situations then $70 credit should be more than enough for the year. 

In the rare event that your Medi Alarm runs out of credit, the device will still be able to contact 000. So help will always be within reach!


 3. Guaranteed access to immediate help with our optional 24/7 monitoring service

We understand that a lot of our customers have very busy family members, and they might not always be able to pick up the phone. 

That’s why we offer an additional 24/7 monitoring service for those customers who need it. 

If you choose to use the 24/7 monitoring then we will program the device to call our monitoring team when it is triggered.

Our team will stay on the phone with the wearer of the device, until emergency services or family arrive. 

This service is optional and costs an additional $50 per month. 


 4. Emergency alarm programmed with up to 8 contacts

Our alarm for elderly people can be programmed with up to 8 phone numbers. The device will call through each number until somebody picks up the phone. 

This means that you can rest assured that you, or your loved one, is going to get access to a trusted source of help in an emergency. 

The device can be programmed to call 000, but we suggest that you make this the last phone number on your list. This is because 000 is always going to pick up, so it’s important to have your emergency contacts first on the list. 

5. Peace of mind with our GPS tracking and text messaging service

In addition to calling each contact programmed into the emergency alarm, the device will also send a text message to each contact with the GPS location of the alarm. 

This can give all family members and friends some peace of mind knowing where their loved one is. 

In the event that the wearer of the device has a fall and is unresponsive, the first person who picks up the phone will know exactly where to go to help them. 

Call us to order your emergency alarm today!

Give our friendly team a call today to discuss all of your emergency alarm needs. 

Our helpful staff can answer any questions you may have, and get one of our Medi Alarms dispatched to you as soon as possible. 

We use express shipping, so you can rest assured your Medi Alarm will arrive within 3 to 5 business days.

Give us a call on 1300 665 322, or email us at, to order your emergency alarm today. 


  • Jane Hamer September 23, 2021

    Hi, hoping you can help me. Is the Medi Alarm 4G able to use an Aldi sim card in place of the Telstra one?

    Thank you.

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